Last updated: February 2026
1. Introduction
Alnmouth Village Golf Club Ltd. ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, become a member, or make use of our services.
2. Information We Collect
We may collect the following types of personal information:
- Identity Data: Name, title, date of birth, gender
- Contact Data: Email address, telephone numbers, postal address
- Membership Data: Membership number, category, handicap index, join date
- Financial Data: Payment details processed securely through our payment provider (DOJO). We do not store your card details on our systems.
- Technical Data: IP address, browser type, and usage data when you visit our website
- Communications Data: Any correspondence you send to us via email or our contact form
3. How We Use Your Information
We use your personal information for the following purposes:
- To manage your membership and provide club services
- To process payments for subscriptions, green fees, and other charges
- To communicate with you about club matters, events, and competitions
- To maintain our handicap and competition records
- To comply with our obligations to England Golf and the World Handicap System
- To respond to enquiries submitted through our website
- To improve our website and services
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: To fulfil our membership agreement with you
- Legitimate Interest: To manage the club, communicate with members, and improve our services
- Legal Obligation: To comply with legal and regulatory requirements
- Consent: Where you have given specific consent for marketing communications
5. Payment Processing
Online card payments are processed securely by DOJO (Paymentsense Ltd.), our third-party payment provider. When you make a payment, your card details are entered directly on DOJO's secure checkout page. We never see, handle, or store your full card details. DOJO is PCI DSS Level 1 compliant.
6. Data Sharing
We may share your personal information with:
- England Golf: For handicap administration and the World Handicap System
- BRS Golf: For online tee time booking services
- DOJO (Paymentsense Ltd.): For payment processing
- Microsoft/Azure: For email communications
We will not sell or share your personal information with third parties for marketing purposes.
7. Data Retention
We retain your personal data for as long as you are a member of the club and for a period of up to 6 years after your membership ends, in accordance with our legal and regulatory obligations. Financial records are retained as required by HMRC.
8. Your Rights
Under data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to processing of your data
- Request restriction of processing
- Data portability
To exercise any of these rights, please contact us at Manager@AlnmouthVillage.Golf.
9. Cookies
Our website uses essential cookies to manage member login sessions. These are strictly necessary for the website to function and cannot be switched off. We do not use analytics or advertising cookies.
10. Security
We take appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), secure password hashing, and access controls on our systems.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:
Alnmouth Village Golf Club Ltd.
Marine Road, Alnmouth
Northumberland NE66 2RZ
Email: Manager@AlnmouthVillage.Golf
Phone: 01665 830370